Term and Conditions

1. General Terms

FishCraft Shop (“we,” “us,” or “our”) operates the website fishcraftgear.com, offering high-quality fly fishing equipment and outdoor accessories to anglers worldwide (excluding some Asian and remote regions).

1.1 Acceptance of Terms

By using our website, you confirm you’re at least 18 years old or have parental consent. These terms may be updated periodically—we’ll notify you of significant changes.

1.2 Prohibited Activities

When using our site, you agree not to:

• Use our products for any illegal fishing practices
• Attempt to access restricted areas of our website
• Use automated systems to extract data
• Misrepresent your identity or location

2. Products & Services

2.1 Product Descriptions

We take pride in accurately representing our fly fishing gear, including:

• Fly rods, reels, and lines for all skill levels
• Specialized accessories like fly boxes and tying tools
• Quality outdoor apparel and camp gear

Colors may vary slightly due to monitor settings. Please review product videos and size guides before ordering.

2.2 Product Restrictions

Certain items have special conditions:

• Hats, Socks & Gloves: Returnable only if defective due to hygiene reasons
• Food Items: All sales final
• International Orders: Subject to customs regulations

3. Ordering & Payment

3.1 Order Process

When you place an order:

• You’ll receive an order confirmation email
• We process orders within 1-2 business days (excluding weekends/holidays)
• We reserve the right to cancel orders for inventory or pricing errors

3.2 Payment Methods

We accept:

• Visa
• MasterCard
• JCB
• PayPal

You authorize us to charge the total amount (including taxes and shipping) to your selected payment method.

3.3 Pricing

All prices are in USD. We occasionally adjust prices—you’ll pay the rate at order time. International customers may face additional customs fees.

4. Shipping & Delivery

4.1 Shipping Options

We offer two shipping methods:

• Standard Shipping ($12.95): Via DHL/FedEx, 10-15 business days after shipment
• Free Shipping: On orders over $50 via EMS, 15-25 business days after shipment

4.2 Delivery Responsibilities

Once shipped:

• You’ll receive tracking information
• You’re responsible for providing accurate shipping details
• Delays due to customs are beyond our control
• Risk of loss transfers to you upon delivery

5. Returns & Exchanges

5.1 Return Policy

We accept returns within 15 days of delivery when items are:

• In original condition with tags
• In original packaging
• Not subject to product restrictions (Section 2.2)

5.2 Return Process

Follow our 3-step process:

1. Email [email protected] with your request
2. Ship returns to: FishCraft Shop Returns, 611 Mattson Street, Portland, US 97209
3. Allow 3-5 business days for refund processing after we receive your return

5.3 Refund Details

Refunds include the item price minus original shipping costs (unless the return is our error). Exchange options include:

• Different size/color of same product
• Different product of equal/greater value
• Store credit

6. Intellectual Property

All content on fishcraftgear.com, including:

• Product designs
• Logos
• Photography
• Instructional videos

are protected by copyright and trademark laws. You may not reproduce, modify, or distribute our content without written permission.

7. Liability & Disclaimers

7.1 Product Use

Fly fishing involves inherent risks. You agree to:

• Use our products responsibly and as intended
• Follow all local fishing regulations
• Inspect gear before each use

7.2 Limitation of Liability

FishCraft Shop isn’t liable for:

• Incidental or consequential damages from product use
• Errors in product descriptions
• Shipping delays beyond our control
• Improper product maintenance

Our maximum liability is limited to your purchase price.

8. Governing Law

These terms are governed by Oregon state laws. Any disputes will be resolved in Portland, Oregon courts.

9. Contact Information

For questions about these terms:

FishCraft Shop
611 Mattson Street
Portland, OR 97209
Email: [email protected]